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• To improve working capital through management of customer payment performance and trade term compliance.
• Complete required tasks and gain approval for set up of new customers including payment terms
• Reconcile customer statements and resolve any discrepancies with Cash Collectors/Cash Application team.
• Review the AR ledger with 3rd party provider
• Work with the shared service teams to ensure effective and aligned customer communication
• Collaborate with shared service and other internal functions to ensure that customer claims are recorded within SLA’s set and support the resolution of deductions on customer accounts.
• Provide timely response to escalations from Cash Collection/Cash Application queries.
• Ensure compliance to all financial controls, completing periodic audits and providing information as required to client and external auditors.
• Carry out credit profiling for new customers and request credit limit approval from the Credit Controller
• Review existing credit limits as per established guidelines and propose credit limits (in case of changes) to the Credit Controller. Proactive management of credit during seasonal times of the year.
• Research customer information on credit profiling platforms
• Review payment behaviour on previous credit limits
• Evaluate credit risk
• Provide evidence, assessment and where appropriate recommendation to approver on whether to hold or release customer orders blocked due to reaching credit limit.
• Maintain reporting on payment compliance terms.
• Provide timely and accurate communication to Sales teams regarding credit risks and payment delays.
• Respond in a timely manner to requests and queries from Sales, Supply Chain and Finance teams.

Minimum qualifications

• Very Good English and Swedish or Finnish or Danish min. C1
• University Graduate (min. Bachelor)
• Strong analytical skills and attention to detail
• Experience in credit management/credit profiling
• Experience in Order to Cash operations or Supply Chain
• Flexibility to work on any shift
• Ability to identify issues proactively and troubleshoot in a timely manner
• Excellent communication, influencing, interpersonal skills
• Customer centric mindset, ability to challenge status quo
• Good time management skills
  
  

• Attractive salary
• Stable job offer – employment contract
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)