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Customer Service Specialist with English
Firma: Genpact PL miejsce pracy: Katowice
Customer Service Specialist with English
Location:Katowice
Function: Operations
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of a Customer Service Specialist with English
Responsibilities
We are handling the Warranty claims / Parts Support / Product Return process:
- Answering clients’ questions/ requests (contact via email, phone)
- Order management (verifying data, entering data into the system)
- Taking care of the correctness of the documentation
- Checking the price and quality of the products
- Solving customers’ problems
- Implement improvements to current processes
- Review payments / deductions and perform proactive payout calculations according to country specific
Qualifications
Minimum qualifications
- Very GoodEnglish skills mni. B2
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and ability to learn fast
- Personal culture and ability to deal with the client properly
- High motivation and willingness to learn
Preferred Qualifications / Skills
- Previous experience in Customer Care/ Order Management
- Familiarity with SAP
- 1 year experience in logistics- nice to have
We offer:
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days, Lunchpass card, biking policy)
Praca Customer Service Specialist with English
Praca Sosnowiec
PUP Katowice
Praca Częstochowa
Praca Katowice
Praca śląskie
Genpact PL
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Data dodania: 05-09-2021
Wyświetleń: 154
Wyświetleń: 154