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Customer Service Specialist with French
Firma: Genpact PL miejsce pracy: Katowice
Customer Service Specialist with French
Location:Katowice
Function: Operations
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of a Customer Service Specialist with French
We are looking for the candidates willing to join us to work for great organization and our customer - Unilever
Responsibilities
- Answering clients’ questions/ requests (contact via email, phone)
- Order management (verifying data, entering data into the system)
- Taking care of the correctness of the documentation
- Checking the price and quality of the products
- Solving customers’ problems
- Cooperating with other team
- Implement improvements to current processes
- Review payments / deductions and perform proactive payout calculations according to country specific
Qualifications
Minimum qualifications
- Very Good French skills min. B1
- Communicative level of English
- Good MS Office (especially MS Excel) knowledge
- Analytical thinking and ability to learn fast
- Personal culture and ability to deal with the client properly
- High motivation and willingness to learn
Preferred Qualifications / Skills
- Previous experience in Customer Care/ Order Management
- Familiarity with SAP
We offer:
- Attractive salary
- Stable job offer – employment contract
- Various trainings (initiating, soft skills)
- Possibility of development
- Benefits (Insurance, Luxmed, Multisport, additional vacation days, Lunchpass card, biking policy)
PUP Katowice
Praca Katowice
Praca Customer Service Specialist with French
Praca śląskie
Praca Pracownik Działu Obsługi Klienta
Praca Specjalista ds. Obsługi Klienta śląskie
Praca Specjalista ds. Obsługi Klientów Indywidualnych Katowice
Genpact PL
Praca Sosnowiec
Praca Częstochowa
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Data dodania: 18-10-2021
Wyświetleń: 165
Wyświetleń: 165