Strona główna

The offer:

• Employment contract with our Client
• Hybrid working model in Kraków or Katowice
• Private medical care and private life insurance
• Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport, and more)
• Offices in great locations, car leasing program, carpooling options, and bicycle parking
• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care, and more
• Work with the latest technology solutions in the business services (i.e. AI, RPA, Big Data, Blockchain, Process Mining, etc.)

Requirements:

• Strong project management skills applied in a business/corporate environment
• Experience in managing multiple process design projects
• Demonstrate expertise in leading and managing both internal and external clients
• Responsible for managing team of junior resources that process end to end H2R activities (e.g. Onboarding, Performance Management, Learning Administration, Workforce administration, Talent Acquisition, Case Management & Helpdesk, Compensation Management, etc.)
• Handle employee requests according to the project deadlines
• Interaction with Client daily via phone and email, work on resolving H2R related issues, cooperate with other delivery team members, and ensure that the documentation is up to date
• Handle regular communication with the Client counterparts and build relationship with them for the future delivery

Job responsibilities:

• Manage assigned part of the process according to methodology and/or agreed transition plan
• Organize knowledge sharing sessions both within the team and cross teams
• Collaborate with client team to understand process challenges, flows, etc.
• Work with designated stakeholders to gather and finalize commitments (process design, technology enhancements, process standardization, etc.)
• Develop process excellence in HR Operational activities
• Monitors progress toward reaching commitment thresholds and provides status reporting to core project management team
• Ensure all required process documentation (process maps and procedures) are updated within agreed timeframes on the defined support tool
• Maintains collaborative relationships with vendors and internal stakeholders
• Build the positive and supportive team culture and help team to improve efficiency