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Role And Responsibilities

• To improve working capital through management of customer payment performance and trade term compliance,
• Complete required tasks and gain approval for setting up of new customers including payment terms,
• Reconcile customer statements and resolve any discrepancies with Cash Collectors/Cash Application team,
• Collaborate with shared service and other internal functions to ensure that customer claims are recorded within SLA’s set and support the resolution of deductions on customer accounts,
• Provide timely response to escalations from Cash Collection/Cash Application queries,
• Ensure compliance with all financial controls, complete periodic audits, and provide information as required to client and external auditors,
• Carry out credit profiling for new customers and request credit limit approval from the Credit Controller,
• Review payment behavior on previous credit limits,
• Evaluate credit risk,
• Provide evidence, assessment, and where the appropriate recommendation to approver on whether to hold or release customer orders blocked due to reaching credit limit,
• Respond in a timely manner to requests and queries from Sales, Supply Chain, and Finance teams.

Qualifications

• Knowledge of Finnish (min. B2),
• Knowledge of English (min. C1),
• Strong analytical skills and attention to detail,
• Experience in credit management/credit profiling,
• Excellent communication, influencing, interpersonal skills,
• Customer centric mindset, ability to challenge status quo,
• Good time management skills.

What we offer:

• Attractive salary,
• Stable job offers - employment contract,
• Genpact supports professional trainings and great career development opportunities,
• Free access to our learning platform,
• Benefits such as LuxMed, Multisport, Insurance, additional vacation days, baking policy.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.