Strona główna

Recruitment process for this position and onboarding trainings are conducted online.

What do you need to start?

• Related experience in business and service delivery, ideally in global multi-center delivery network
• Advanced knowledge of Finance and Accounting
• Very good Client facing skills
• Ability to influence the senior management
• Strong relationship building, communication, and negotiation skills
• Change management skills
• Able to work on multiply tasks in demanding environment
• Advanced project management skills
• Fluency in English
• Positive / ‘can-do’ attitude

What duties will help you grow?

• Ensures that all targets and deadlines defined in KPI's and SLA's are met according to Client’s expectations. Maintain and develop process controls to secure that completion of above.
• Assigns priorities for operations and high quality services delivered to the Client.
• Ensures that all deliverables for the project are identified, tracked, followed and executed on ongoing basis.
• Secures sufficient pool of resources to perform operations for the Client.
• Follows the engagement’ budget and perform budget analyses.
• Ensures that operations are run according to engagement’s financials / budget: Controls the cost against the billable revenue and operational needs. Approve and control expenses for the project. Review financial data and creates budgets/forecast. Support billing/invoicing calculation based on contract. Identify potential risks related to project’s financials and report them to senior management.

• Creates strong and effective teams motivated towards effective performance and objectives realization of targets.
• Based on the scope and forecast, identifies the recruitments needs both in regards to team size and profiles for recruited employees.
• Defines the expectations towards employees and set and review team/individual objectives.
• Ensures the workload is properly assigned to employees.
• Identifies and develops talents. Develops individuals with coaching, delegating and constructive feedback practices.

• Promotes Continuous Improvement culture - strives to simplify, standardise and improve processes across all countries towards quality / productivity improvements.
• Works with the Client / internal stakeholders in order to get the buy-ins and approvals.
• Ensures that appropriate controls are implemented to reduce the risk delays and errors. Ensures IMS/Security requirements are met both in terms of teams behaviour and engagement documentation.

What have we prepared for you?

• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.

• We don't have a rigid dress code, but what we do have are awesome communities and world – changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other! 

• Private medical care, which can be extended by a package of dental services purchased on preferential terms. 
• Private life insurance which can be extended by oncology package purchased on preferential terms.
• Referral bonuses for recommending your friends to Capgemini.
• Access to Inspiro Audiobooks & MyBenefit (cinema tickets, Multisport and more). 
• Offices in great locations, car leasing program, carpooling options and bicycle parking. 

Who are we?