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Project Manager
Firma: Recruiters miejsce pracy: Katowice
Currently, For one of our client, we are looking for the best candidates for the role of:
Project Manager
Location:Katowice
Responsibilities in the role:
• Direct staff in the development, analysis, and preparation of reports
• Supervise staff in accordance with company policies and procedures
• Responsible for staff scheduling to include: work assignments, employee vacations, employee breaks, overtime assignment, back up for absent employees
• Coordinate department activities and special projects to ensure quality and meet timetables
• Coordinate with Human Resources for appropriate staffing levels and assist in the interview and hiring process for potential candidates
• Responsible to meet department productivity and quality goals
• Monitor on a daily basis productivity and informs the Management accordingly
• Evaluate Supervisors and follows structured action plans for Supervisors’ development
• Initiate and coordinate Problem Solving Processes for identifying root causes and improving performance
Requirements:
• At least 2 years experience in managerial position in Contact Center industry
• Fluency in English and German is a must
• Ability to manage the team effectively and to clearly understand a problem statement
• Strong troubleshooting and ability to approach problems logically
• Ability to use the desktop computer system, to use Internet applications
• Usage of MS Office
• Knowledge of Mac OS environment
• Familiarity of Mac OS X Application
Our Client Offer
• Participation in interesting and challenging project in global structure
• A unique opportunity to professional growth and personal development within international environment
• Attractive salary, bonuses and benefits package including private medical care, Multisport Card, private insurance, entertainment events and many others
If you are interested in our offer please do not hesitate to send us your resume ng@recruiters.com.pl
We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)
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Data dodania: 26-02-2018
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