Strona główna

• Works with Collection team to make sure specific actions are taken for the customer accounts - investigate deductions, performing reconciliations, assure accurate process of Manual and Automatic Payment Methods
• Works with Pricing and Rebates team and Treasury Team for accurate payment processing and posting.
• Booking incoming payments - posting the incoming transfers from the GL on customer accounts using Bank Statement
• Managing Unapplied Cash - performing the allocation of the current transfers on customer accounts according to documentation sent by the customer
• Participate to conference calls with the relevant stakeholders
• Ensuring reaching targets of having zero Unallocated/Unapplied Cash at the End of the Month and at the end of the working day
• Ensuring the incoming payments are cleared timely
• Performing matchings on customer accounts based on proper documentation received from collections
• Investigate reason for non-match
• Reaching out to Customer bank for the information
• Performing below Threshold Write Off according to the procedure on a Weekly basis / on a Monthly basis / anytime there is a special request from the Collection Specialist/Audit team
• Performing Final Settlements WO according to the Procedure on a Monthly Basis before Month End closure
• Linking deductions and credit note to Dispute Cases
• Complete any other job-related tasks assigned by the operation management functions 

Minimum qualifications

• Fluent in English & local language for served country – Italian (B2/C1)
• Ability to work with various IT applications (SAP, PEGA, AR Collect, reporting tools, etc.)
• Problem solving and decision-making ability
• University Graduate (min. Bachelor)
• Customer Focus (focus on external and internal customers)
• Team Alignment (team player; supports and respects others)
• Accountability and responsibility (personally driving change and using operational discipline to deliver on the promise)
• Strong communication skills, ability to cooperate with external and internal customers
• Problem solving and decision-making ability
• Previous experience in Cash Applications
• Strong analytical skills
  
  

• Attractive salary
• Stable job offer – employment contract
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)