Strona główna

Responsibilities

• Responsible for the operational tasks related to pricing mistakes analysis and its resolution accurately and efficiently to achieve the fixed service level target
• Coordinating all required continuous improvement actions. Solving issues and making decision based on the best knowledge of the processes from O2C area
• Built and deploy improvement solutions (mainly IT) within European Proactive Price Control team
• Monitor and control the end-to-end price control process to detect issues and communicate to relevant parties for the proactive resolution.
• Analysis and solving pricing differences detected before the billing by proper price refreshment & billing block removal process
• Price Control Efficiency assurance- focus on elimination of price discrepancies to reduce pricing claims, claims analysis in order to identify inefficiencies within the process
• Reduce price control laps time and making sure that all price mistakes are resolved as soon as possible and all issues are escalated accordingly to MSO
• Designing / developing / maintaining local IT tools used in the OTC Proactive Price Control team

Preferred qualifications

• Very good overall computer skills (Advanced knowledge of MS Office: focus on Excel, Access & good knowledge of SAP system)
• Basic programming skills with VBA
• Strong analytical skills
• Problem solving skills
• Excellent communication skills, ability to cooperate with internal customers
• Ability to propose / asses / select solutions
• Ability to manage parallel tasks
• Precision in daily tasks
• Ability to work effectively under pressure
• Fluent in English

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional tranings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Insurance, Luxmed, additional vacation days, biking policy